FDD ITEM 20 · FISCAL 2022–2025
ASSISTING HANDS (UNIT) Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), ASSISTING HANDS (UNIT) reported 232 franchised outlets at year end. 7 of 202 franchised outlets open at the start of the year left the system — an annualized exit rate of 3.5%— while 37 new outlets opened. Systemwide units moved +35.4% over 2022–2025.
| Status (FTC) | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Outlets at start | 155 | 175 | 189 | 207 |
| Opened | 23 | 20 | 21 | 37 |
| Transfers | 3 | 11 | 4 | 2 |
| Terminations | 1 | 2 | 4 | 0 |
| Non-renewals | 0 | 1 | 0 | 0 |
| Reacquired by franchisor | 0 | 2 | 0 | 0 |
| Ceased — other reasons | 3 | 1 | 0 | 7 |
| Outlets at end | 175 | 189 | 207 | 237 |
| Net change | +20 | +14 | +18 | +30 |
0 terminations + 0 non-renewals + 7 ceased (other) = 7 exits ÷ 202 at start = 3.5%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (2) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| FL | 53 | — |
| IL | 23 | — |
| TX | 23 | — |
| NJ | 20 | — |
| CA | 16 | — |
| VA | 13 | — |
| OH | 12 | — |
| MD | 11 | — |
| MA | 7 | — |
| CO | 5 | — |
| MI | 5 | — |
| NC | 5 | — |
| SC | 5 | — |
| WI | 5 | — |
| GA | 4 | — |
| AZ | 3 | — |
| PA | 3 | — |
| TN | 3 | — |
| UT | 3 | 1 |
| MN | 2 | — |
| NV | 2 | — |
| OR | 2 | — |
| IN | 1 | — |
| KS | 1 | — |
| KY | 1 | — |
| MO | 1 | — |
| NE | 1 | — |
| NH | 1 | — |
| WA | 1 | — |
| ID | 0 | 4 |
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing ASSISTING HANDS (UNIT)'s numbers, including talking you out of a bad deal.
Talk to an independent CPA before you buy →