FDD ITEM 20 · FISCAL 2021–2023
Class 101 Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2023), Class 101 reported 55 franchised outlets at year end. 1 of 47 franchised outlets open at the start of the year left the system — an annualized exit rate of 2.1%— while 9 new outlets opened. Systemwide units moved +14.3% over 2021–2023.
| Status (FTC) | 2021 | 2022 | 2023 |
|---|---|---|---|
| Outlets at start | 44 | 49 | 48 |
| Opened | 7 | 4 | 9 |
| Transfers | 2 | 1 | 0 |
| Terminations | 1 | 2 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 1 | 3 | 1 |
| Outlets at end | 49 | 48 | 56 |
| Net change | +5 | -1 | +8 |
0 terminations + 0 non-renewals + 1 ceased (other) = 1 exits ÷ 47 at start = 2.1%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing Class 101's numbers, including talking you out of a bad deal.
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