FRANCHISE·WATCH·DESK

Verified — real FDD extraction

SBA-eligible · directory code S0480 since 2017

DAIRY QUEEN

Other · independent · est. —

Dairy Queen is a quick-service restaurant chain known for soft-serve treats such as the Blizzard alongside a menu of burgers and other fast food. A franchisee operates a restaurant or treat store, often with a drive-thru, serving families and travelers.

DAIRY QUEEN net unit count grew +1.4% from 20232025 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).

The verdict

Proven & steady

Distress

12
STABLE

A real track record with an unremarkable region of the ledger: neither the growth nor the exits stand out, for better or worse. The standout in the record: owners who leave mostly sell rather than fail.

Exit rate · latest year

0.0%

fiscal 2025, per Item 20

Cost to open

$635K–$2.8M

Item 7 total investment range

SBA loan defaults

9.4%

vs 14.8% avg across rated brands

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth35%

3-yr trend · Item 20 Table 1

Fair
Exit quality25%

terminations + ceased-ops vs. all exits · Table 3

Strong
Transfer / churn15%

transfers vs. base · Table 3

Fair
Promise-keeping10%

actual vs. projected openings · Table 5

Weak
Transparency15%

Item 19 disclosure + completeness

Strong

Systemwide units

2023–2025

+1.4%
732023742024742025

Survival record

FDD Item 20 · outlet status by year

In fiscal 2025, 0 of 74 franchised outlets left the system — a 0.0% annualized exit rate. Not every exit is a failure — but this is the measurable floor.

Show the outlet tables
Status (FTC)202320242025
Outlets at start717374
Opened210
Transfers477
Terminations000
Non-renewals000
Reacquired by franchisor000
Ceased — other reasons000
Outlets at end737474
Net change+2+10

The lender's view

SBA 7(a)/504 loan performance · FY1991–present

Banks have made 2,264 SBA-backed loans to DAIRY QUEEN franchisees since 1991. Of the 1,633 that have resolved, 9.4% were charged off (defaulted) rather than paid in full, versus 14.8% across 576 rated brands.

Charge-off rate

9.4%

153 of 1633 resolved defaulted

Loss given default

57.7%

avg. charged-off $ ÷ approved $

Expected loss

5.4%

default rate × loss severity

Avg. loan · FY2020+

$783,280

what recent franchisees borrowed

Median time to default

79 mo

approval → charge-off, defaulted loans

Lenders · FY21+ vs FY16–20

81 vs 88

distinct banks still lending

Charge-off rate by loan approval year (%)

13'91753919101215121113614202122'07148585600000000110'23

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO DAIRY QUEEN BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL

The owner's side of the deal

FDD × federal loan record

Manageable debt load

A typical DAIRY QUEEN buyer since 2020 borrowed $783K through SBA — about $83K a year in debt service. Against the brand's own disclosed median unit revenue of $1.7M, that is 4.9% of every dollar the store takes in — before rent, payroll, food, or royalty.

Who finances it

Wells Fargo Bank National Association

10.9% of this brand's loans

That lender charges off 15.7% of its loans to other franchise brands, vs 14.8% nationally.

Who buys it

63.3%

first-time franchise owners

The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.

Does experience help here?

1.6pp

multi-unit vs single-unit owners

Owners of multiple units default at 8.0%; single-unit owners at 9.6%.

Computed from 2,264 SBA 7(a)/504 loans to DAIRY QUEEN franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $25K franchise fee (Item 5) and a total investment of $635K–$2.8M (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.

To open (Item 7)

$635K–$2.8M

all-in investment range

Franchise fee (Item 5)

$25K

upfront, one-time

Royalty (Item 6)

4%

of sales, ongoing

If a unit does this in annual sales…$1M/yr

Your figure — cross-check against this brand's Item 19 and current-owner validation.

Royalty you'd pay / yr

$40K

4% of sales, before profit

Over a 10-yr term

$400K

royalties alone, excl. ad fund

This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.

Build a real pro-forma for DAIRY QUEEN with an independent CPA

Labor record

US Dept. of Labor enforcement · franchisee-level · FY2005–present

Federal investigators have concluded 399 wage cases against operators of this system, recovering $1.0M in back wages for 2,162 workers, including 205 child-labor cases. Some of these cases are recent, not ancient history. These cases name franchisee-owned locations, not the franchisor itself.

Concluded cases

399

Back wages owed

$1.0M

Employees affected

2,162

Since 2020

100

205 of these cases involved child-labor violations, covering 1,570 minors across the system's franchised locations.

Read this carefully. The employers in these cases are individual DAIRY QUEEN franchisees — separately owned businesses operating under the brand name — not DAIRY QUEEN itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2025.

Modeled risk

FDD Risk Score · modeled from the public record

Lower risk

Modeled from the public record, this brand looks safer than 72% of systems we score.

Risk percentile

28 / 100

Measured

Modeled SBA charge-off

9.8%

Observed SBA charge-off

9.4%

Top drivers: Investment ceiling (log) (lowers) · System size (log units) (raises) · Share financed by high-loss lenders (lowers) · Item 3 litigation (log) (lowers). 50+ resolved loans and complete disclosure data — the score is checkable against the brand's observed rate. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Distress signals

news-sourced · bankruptcies, closures, lawsuits

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DAIRY QUEEN franchise questions, answered from the filings

What percentage of DAIRY QUEEN franchises closed last year?

In DAIRY QUEEN's latest FDD Item 20 (fiscal 2025), 0 of 74 franchised outlets left the system — an annualized exit rate of 0.0%. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.

How much does a DAIRY QUEEN franchise cost?

Per DAIRY QUEEN's 2026 FDD, buying in requires an initial franchise fee of $25K (Item 5) and a total initial investment of $635K–$2.8M (Item 7).

What royalty does DAIRY QUEEN charge?

DAIRY QUEEN charges an ongoing royalty of 4.0% of gross sales, per Item 6 of its 2026 FDD.

Does DAIRY QUEEN disclose earnings (Item 19)?

Yes — DAIRY QUEEN makes a financial performance representation in Item 19 of its 2026 FDD, reporting a median unit volume of $1.7M. Read it closely: franchisors choose which units and which metrics to include.

How often do SBA loans for DAIRY QUEEN franchises default?

Across 2,264 SBA-backed loans to DAIRY QUEEN franchisees since 1991, 153 of the 1,633 that have resolved were charged off — a 9.4% default rate, versus about 14.8% across all rated franchise brands. This is the lender's-eye view of franchisee failure, drawn from public SBA 7(a)/504 FOIA data and independent of the franchisor's own disclosures.

Is DAIRY QUEEN a good franchise to buy? Health score, exit rate & costs (2026) · Franchise Watch Desk