FRANCHISE·WATCH·DESK

Verified — real FDD extraction

Not found in the SBA Franchise Directory under this name — though SBA loans to its franchisees exist; verify eligibility with your lender

eMaids

Cleaning & Restoration · independent · est. —

eMaids is a residential and commercial cleaning service that sends teams to clean homes and offices on one-time or recurring schedules. A franchisee runs a cleaning business, hiring and dispatching crews, handling bookings, and managing customer accounts.

eMaids net unit count grew +80.0% from 20212023 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).

The verdict

Proven & strong

Distress

0
STABLE

Enough units and history to judge, and the record is good: growing or stable units with clean exits by the standards of its disclosed record. The standout in the record: the system is growing.

Exit rate · latest year

15.2%

vs 3.1% across 25 cleaning & restoration systems

Cost to open

$47K–$74K

Item 7 total investment range

SBA loan defaults

Too few resolved

1 loans exist; too few resolved to rate

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth35%

3-yr trend · Item 20 Table 1

Strong
Exit quality25%

terminations + ceased-ops vs. all exits · Table 3

Fair
Transfer / churn15%

transfers vs. base · Table 3

Fair
Promise-keeping10%

actual vs. projected openings · Table 5

Strong
Transparency15%

Item 19 disclosure + completeness

Weak

Systemwide units

2021–2023

+80.0%
252021372022452023

Survival record

FDD Item 20 · outlet status by year

In fiscal 2023, 5 of 33 franchised outlets left the system — a 15.2% annualized exit rate, vs 3.1% across 25 cleaning & restoration systems. Not every exit is a failure — but this is the measurable floor.

Show the outlet tables
Status (FTC)202120222023
Outlets at start182537
Opened71313
Transfers023
Terminations015
Non-renewals000
Reacquired by franchisor002
Ceased — other reasons000
Outlets at end253745
Net change+7+12+8

The lender's view

SBA 7(a)/504 loan performance · FY1991–present

Banks have made 1 SBA-backed loans to eMaids franchisees since 2024. Most are still open, so there is not yet a resolved cohort large enough to rate.

Charge-off rate

1 resolved · too thin to rate

Loss given default

avg. charged-off $ ÷ approved $

Expected loss

default rate × loss severity

Avg. loan · FY2020+

$321,300

what recent franchisees borrowed

Median time to default

approval → charge-off, defaulted loans

Lenders · FY21+ vs FY16–20

distinct banks lending

Charge-off rate by loan approval year (%)

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO EMAIDS BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $20K franchise fee (Item 5) and a total investment of $47K–$74K (Item 7). The franchisor publishes no earnings claim (Item 19) — ask current and former franchisees for real numbers.

To open (Item 7)

$47K–$74K

all-in investment range

Franchise fee (Item 5)

$20K

upfront, one-time

Royalty (Item 6)

6%

of sales, ongoing

If a unit does this in annual sales…$1M/yr

Your figure — this brand discloses no Item 19 earnings; validate with current & former owners.

Royalty you'd pay / yr

$60K

6% of sales, before profit

Over a 10-yr term

$600K

royalties alone, excl. ad fund

This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.

Build a real pro-forma for eMaids with an independent CPA

Modeled risk

FDD Risk Score · modeled from the public record

High risk

The public record puts this brand toward the riskier end of the systems we score — but the evidence is thin, so treat it as a range, not a number.

Risk percentile (range)

73–97 / 100

Directional

Modeled SBA charge-off

18.5%

Observed SBA charge-off

no resolved cohort

Top drivers: System size (log units) (raises) · Investment ceiling (log) (raises) · Item 20 exit rate (raises) · Net unit growth (lowers). Thin loan history — treat this as a range, not a number. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Distress signals

news-sourced · bankruptcies, closures, lawsuits

No recent closures, bankruptcies, or major lawsuits found in the news for eMaids. That's a good sign — but it reflects news coverage, not a guarantee.

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eMaids franchise questions, answered from the filings

What percentage of eMaids franchises closed last year?

In eMaids's latest FDD Item 20 (fiscal 2023), 5 of 33 franchised outlets left the system — an annualized exit rate of 15.2% — compared with 3.1% across 25 cleaning & restoration systems tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.

How much does a eMaids franchise cost?

Per eMaids's 2024 FDD, buying in requires an initial franchise fee of $20K (Item 5) and a total initial investment of $47K–$74K (Item 7).

What royalty does eMaids charge?

eMaids charges an ongoing royalty of 6.0% of gross sales, per Item 6 of its 2024 FDD.

Does eMaids disclose earnings (Item 19)?

No — eMaids's 2024 FDD makes no financial performance representation in Item 19. That is legal and common, but it means the franchisor publishes no earnings claim; ask current franchisees for real numbers.

Is eMaids a good franchise to buy? Health score, exit rate & costs (2026) · Franchise Watch Desk