FDD ITEM 20 · FISCAL 2022–2024
Fix Auto Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2024), Fix Auto reported 212 franchised outlets at year end. 8 of 202 franchised outlets open at the start of the year left the system — an annualized exit rate of 4.0%— while 18 new outlets opened. Systemwide units moved +19.1% over 2022–2024.
| Status (FTC) | 2022 | 2023 | 2024 |
|---|---|---|---|
| Outlets at start | 181 | 178 | 202 |
| Opened | 12 | 28 | 18 |
| Transfers | 8 | 13 | 15 |
| Terminations | 15 | 4 | 8 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 178 | 202 | 212 |
| Net change | -3 | +24 | +10 |
8 terminations + 0 non-renewals + 0 ceased (other) = 8 exits ÷ 202 at start = 4.0%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (15) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing Fix Auto's numbers, including talking you out of a bad deal.
Talk to an independent CPA before you buy →