FDD ITEM 20 · FISCAL 2021–2025
GATSBY GLASS Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), GATSBY GLASS reported 137 franchised outlets at year end. 16 of 94 franchised outlets open at the start of the year left the system — an annualized exit rate of 17.0%— while 59 new outlets opened.
| Status (FTC) | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Outlets at start | 0 | 5 | 9 | 50 | 94 |
| Opened | 0 | 4 | 41 | 76 | 59 |
| Transfers | 0 | 0 | 0 | 4 | 7 |
| Terminations | 0 | 0 | 0 | 32 | 16 |
| Non-renewals | 0 | 0 | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 | 0 | 0 |
| Outlets at end | 0 | 9 | 50 | 94 | 137 |
| Net change | 0 | +4 | +41 | +44 | +43 |
16 terminations + 0 non-renewals + 0 ceased (other) = 16 exits ÷ 94 at start = 17.0%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (7) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 27 | 0 |
| AZ | 14 | 0 |
| NC | 14 | 0 |
| GA | 12 | 0 |
| FL | 10 | 0 |
| CO | 8 | 0 |
| SC | 8 | 0 |
| CT | 5 | 0 |
| NE | 5 | 0 |
| NJ | 5 | 0 |
| OH | 5 | 0 |
| KY | 4 | 0 |
| ID | 3 | 0 |
| IN | 3 | 0 |
| MA | 3 | 0 |
| OK | 3 | 0 |
| PA | 3 | 0 |
| UT | 3 | 0 |
| AR | 2 | 0 |
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