FDD ITEM 20 · FISCAL 2023–2025
JANI-KING Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), JANI-KING reported 4,731 franchised outlets at year end. 399 of 4,859 franchised outlets open at the start of the year left the system — an annualized exit rate of 8.2%— while 317 new outlets opened. Systemwide units moved -3.6% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 4,992 | 4,928 | 4,872 |
| Opened | 453 | 403 | 317 |
| Transfers | 63 | 64 | 57 |
| Terminations | 146 | 106 | 119 |
| Non-renewals | 21 | 34 | 36 |
| Reacquired by franchisor | 45 | 43 | 46 |
| Ceased — other reasons | 305 | 277 | 244 |
| Outlets at end | 4,928 | 4,872 | 4,750 |
| Net change | -64 | -56 | -122 |
119 terminations + 36 non-renewals + 244 ceased (other) = 399 exits ÷ 4,859 at start = 8.2%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (57) are resales, not exits; reacquisitions by the franchisor (46) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| FL | 456 | 1 |
| TX | 334 | 0 |
| LA | 333 | 0 |
| NC | 330 | 0 |
| GA | 255 | 0 |
| OH | 239 | 1 |
| SC | 238 | 0 |
| AL | 211 | 0 |
| WI | 182 | 0 |
| VA | 172 | 1 |
| IL | 154 | 0 |
| HI | 147 | 0 |
| AZ | 146 | 0 |
| TN | 134 | 0 |
| MO | 92 | 1 |
| IN | 90 | 0 |
| MS | 89 | 0 |
| OK | 85 | 2 |
| KS | 81 | 0 |
| PA | 77 | 2 |
| OR | 75 | 0 |
| WA | 74 | 0 |
| MD | 69 | 0 |
| NY | 69 | 2 |
| NM | 67 | 0 |
| RI | 66 | 0 |
| MI | 54 | 1 |
| NV | 54 | 0 |
| NJ | 51 | 1 |
| KY | 45 | 1 |
| MN | 45 | 1 |
| NE | 44 | 0 |
| UT | 44 | 0 |
| CT | 40 | 1 |
| CO | 33 | 0 |
| AR | 20 | 0 |
| IA | 19 | — |
| DE | 9 | 0 |
| ID | 3 | — |
| CA | 2 | 4 |
| DC | 2 | 0 |
| MA | 1 | 0 |
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