FDD ITEM 20 · FISCAL 2021–2023
Kitchen Refresh Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2023), Kitchen Refresh reported 4 franchised outlets at year end. 1 of 5 franchised outlets open at the start of the year left the system — an annualized exit rate of 20.0%— while 0 new outlets opened.
| Status (FTC) | 2021 | 2022 | 2023 |
|---|---|---|---|
| Outlets at start | 0 | 0 | 5 |
| Opened | 0 | 5 | 0 |
| Transfers | 0 | 0 | 1 |
| Terminations | 0 | 0 | 1 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 0 | 5 | 4 |
| Net change | 0 | +5 | -1 |
1 terminations + 0 non-renewals + 0 ceased (other) = 1 exits ÷ 5 at start = 20.0%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (1) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
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