FDD ITEM 20 · FISCAL 2021–2025
LINE-X Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), LINE-X reported 142 franchised outlets at year end. 49 of 180 franchised outlets open at the start of the year left the system — an annualized exit rate of 27.2%— while 3 new outlets opened. Systemwide units moved -68.2% over 2021–2025.
| Status (FTC) | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Outlets at start | 445 | 446 | 431 | 418 | 180 |
| Opened | 13 | 9 | 4 | 3 | 3 |
| Transfers | 11 | 15 | 7 | 5 | 4 |
| Terminations | 10 | 13 | 9 | 4 | 0 |
| Non-renewals | 0 | 0 | 10 | 169 | 12 |
| Reacquired by franchisor | 0 | 0 | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 9 | 0 | 60 | 37 |
| Outlets at end | 446 | 431 | 418 | 180 | 142 |
| Net change | +1 | -15 | -13 | -238 | -38 |
0 terminations + 12 non-renewals + 37 ceased (other) = 49 exits ÷ 180 at start = 27.2%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (4) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| CA | 19 | 0 |
| FL | 13 | 0 |
| TX | 9 | 0 |
| GA | 7 | 0 |
| SC | 7 | 0 |
| AL | 6 | 0 |
| NY | 6 | 0 |
| OH | 6 | 0 |
| AZ | 5 | 0 |
| WI | 5 | 0 |
| ME | 4 | 0 |
| PA | 4 | 0 |
| VA | 4 | 0 |
| CO | 3 | 0 |
| IA | 3 | 0 |
| IL | 3 | 0 |
| MI | 3 | 0 |
| MO | 3 | 0 |
| NV | 3 | 0 |
| WA | 3 | 0 |
| IN | 2 | 0 |
| MA | 2 | 0 |
| MD | 2 | 0 |
| MS | 2 | 0 |
| ND | 2 | 0 |
| NH | 2 | 0 |
| OR | 2 | 0 |
| AR | 1 | 0 |
| CT | 1 | 0 |
| DE | 1 | 0 |
| HI | 1 | 0 |
| ID | 1 | 0 |
| KS | 1 | 0 |
| NC | 1 | 0 |
| NJ | 1 | 0 |
| OK | 1 | 0 |
| TN | 1 | 0 |
| UT | 1 | 0 |
| WV | 1 | 0 |
| AK | 0 | 0 |
| KY | 0 | 0 |
| LA | 0 | 0 |
| MN | 0 | 0 |
| MT | 0 | 0 |
| NE | 0 | 0 |
| NM | 0 | 0 |
| RI | 0 | 0 |
| SD | 0 | 0 |
| VT | 0 | 0 |
| WY | 0 | 0 |
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