FDD ITEM 20 · FISCAL 2023–2025
Next Day Access Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), Next Day Access reported 91 franchised outlets at year end. 0 of 50 franchised outlets open at the start of the year left the system — an annualized exit rate of 0.0%— while 41 new outlets opened. Systemwide units moved +203.3% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 26 | 30 | 50 |
| Opened | 6 | 24 | 41 |
| Transfers | 0 | 0 | 4 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 2 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 2 | 0 | 0 |
| Outlets at end | 30 | 50 | 91 |
| Net change | +4 | +20 | +41 |
0 terminations + 0 non-renewals + 0 ceased (other) = 0 exits ÷ 50 at start = 0.0%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (4) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 15 | — |
| CA | 8 | — |
| FL | 8 | — |
| NC | 7 | — |
| IL | 6 | — |
| AZ | 5 | — |
| GA | 4 | — |
| PA | 4 | — |
| VA | 4 | — |
| IN | 3 | — |
| OH | 3 | — |
| SC | 3 | — |
| TN | 3 | 0 |
| AL | 2 | — |
| CO | 2 | — |
| ID | 2 | — |
| MO | 2 | — |
| OK | 2 | — |
| IA | 1 | — |
| MA | 1 | — |
| MD | 1 | — |
| MI | 1 | — |
| MN | 1 | — |
| NH | 1 | — |
| NY | 1 | — |
| UT | 1 | — |
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