FDD ITEM 20 · FISCAL 2020–2022
Pet Suplies Plus Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2022), Pet Suplies Plus reported 429 franchised outlets at year end. 4 of 374 franchised outlets open at the start of the year left the system — an annualized exit rate of 1.1%— while 61 new outlets opened. Systemwide units moved +27.4% over 2020–2022.
| Status (FTC) | 2020 | 2021 | 2022 |
|---|---|---|---|
| Outlets at start | 479 | 519 | 602 |
| Opened | 41 | 76 | 61 |
| Transfers | 2 | 5 | 12 |
| Terminations | 0 | 1 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 1 | 2 |
| Ceased — other reasons | 0 | 2 | 4 |
| Outlets at end | 519 | 603 | 661 |
| Net change | +40 | +84 | +59 |
0 terminations + 0 non-renewals + 4 ceased (other) = 4 exits ÷ 374 at start = 1.1%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (12) are resales, not exits; reacquisitions by the franchisor (2) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
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