FDD ITEM 20 · FISCAL 2023–2025
PETLAND Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), PETLAND reported 69 franchised outlets at year end. 4 of 70 franchised outlets open at the start of the year left the system — an annualized exit rate of 5.7%— while 4 new outlets opened. Systemwide units moved -6.5% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 99 | 92 | 91 |
| Opened | 1 | 6 | 4 |
| Transfers | 3 | 6 | 3 |
| Terminations | 0 | 0 | 1 |
| Non-renewals | 0 | 0 | 2 |
| Reacquired by franchisor | 0 | 0 | 1 |
| Ceased — other reasons | 6 | 3 | 1 |
| Outlets at end | 92 | 91 | 86 |
| Net change | -7 | -1 | -5 |
1 terminations + 2 non-renewals + 1 ceased (other) = 4 exits ÷ 70 at start = 5.7%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (3) are resales, not exits; reacquisitions by the franchisor (1) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| FL | 10 | — |
| TX | 9 | — |
| GA | 7 | — |
| MO | 6 | — |
| OH | 5 | 12 |
| PA | 4 | — |
| IL | 3 | — |
| KS | 3 | — |
| TN | 3 | — |
| AR | 2 | — |
| IN | 2 | 2 |
| NV | 2 | — |
| OK | 2 | — |
| WI | 2 | — |
| AL | 1 | — |
| AZ | 1 | — |
| CT | 1 | — |
| IA | 1 | — |
| MI | 1 | — |
| NC | 1 | — |
| NJ | 1 | — |
| NM | 1 | — |
| SC | 1 | — |
| KY | 0 | 2 |
| NY | 0 | 0 |
| WV | 0 | 1 |
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