FDD ITEM 20 · FISCAL 2022–2024
PETWELLCLINIC Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2024), PETWELLCLINIC reported 19 franchised outlets at year end. 5 of 15 franchised outlets open at the start of the year left the system — an annualized exit rate of 33.3%— while 10 new outlets opened. Systemwide units moved +92.9% over 2022–2024.
| Status (FTC) | 2022 | 2023 | 2024 |
|---|---|---|---|
| Outlets at start | 6 | 14 | 21 |
| Opened | 7 | 7 | 10 |
| Transfers | 0 | 0 | 1 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 1 |
| Ceased — other reasons | 0 | 0 | 5 |
| Outlets at end | 14 | 21 | 27 |
| Net change | +8 | +7 | +6 |
0 terminations + 0 non-renewals + 5 ceased (other) = 5 exits ÷ 15 at start = 33.3%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (1) are resales, not exits; reacquisitions by the franchisor (1) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
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