Verified — real FDD extraction
SBA-eligible · directory code S1435 since 2017
RITA'S ICE-CUSTARD-HAPPINESS
Food & Dining · independent · est. —
Rita's Italian Ice is a dessert chain best known for Italian ice (a fruit-flavored frozen treat) and frozen custard, plus combinations of the two called gelati. Customers stop by walk-up shops for frozen desserts, mostly in warmer months. A franchisee operates a shop, managing seasonal staff, frozen-treat production, and counter service.
RITA'S ICE-CUSTARD-HAPPINESS net unit count grew +1.9% from 2021–2023 per its FDD Item 20.
New to franchising? Start here
A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.
Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:
- Franchise fee — the one-time cost to buy in.
- Royalty — the ongoing cut of your sales you pay the franchisor.
- Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).
The verdict
Proven & steady
Distress
A real track record with an unremarkable region of the ledger: neither the growth nor the exits stand out, for better or worse.
Exit rate · latest year
2.8%
vs 8.6% across 137 food & dining systems
Cost to open
$293K–$769K
Item 7 total investment range
SBA loan defaults
9.8%
vs 14.8% avg across rated brands
Behind the verdict
the record, factor by factor · Item 20
3-yr trend · Item 20 Table 1
terminations + ceased-ops vs. all exits · Table 3
transfers vs. base · Table 3
actual vs. projected openings · Table 5
Item 19 disclosure + completeness
Systemwide units
2021–2023
Survival record
FDD Item 20 · outlet status by year
In fiscal 2023, 15 of 528 franchised outlets left the system — a 2.8% annualized exit rate, vs 8.6% across 137 food & dining systems. Not every exit is a failure — but this is the measurable floor.
Show the outlet tables ↓Hide the evidence ↑
| Status (FTC) | 2021 | 2022 | 2023 |
|---|---|---|---|
| Outlets at start | 532 | 537 | 528 |
| Opened | 23 | 20 | 32 |
| Transfers | 29 | 36 | 36 |
| Terminations | 11 | 13 | 9 |
| Non-renewals | 2 | 8 | 3 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 5 | 8 | 3 |
| Outlets at end | 537 | 528 | 547 |
| Net change | +5 | -9 | +19 |
The lender's view
SBA 7(a)/504 loan performance · FY1991–present
Banks have made 178 SBA-backed loans to RITA'S ICE-CUSTARD-HAPPINESS franchisees since 2002. Of the 82 that have resolved, 9.8% were charged off (defaulted) rather than paid in full, versus 14.8% across 576 rated brands.
9.8%
8 of 82 resolved defaulted
58.3%
avg. charged-off $ ÷ approved $
5.7%
default rate × loss severity
$356,527
what recent franchisees borrowed
45 mo
approval → charge-off, defaulted loans
30 vs 32
distinct banks still lending
Charge-off rate by loan approval year (%)
SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO RITA'S ICE-CUSTARD-HAPPINESS BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL
The owner's side of the deal
FDD × federal loan record
Who finances it
the Huntington National Bank
17.7% of this brand's loans
That lender charges off 10.1% of its loans to other franchise brands, vs 14.8% nationally.
Who buys it
65.0%
first-time franchise owners
The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.
Does experience help here?
−13.1pp
multi-unit vs single-unit owners
Owners of multiple units default at 0.0%; single-unit owners at 13.1%.
Computed from 178 SBA 7(a)/504 loans to RITA'S ICE-CUSTARD-HAPPINESS franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.
What it costs — and what it drags
FDD Items 5–7 · fees, investment, royalty
Buying in means a $35K franchise fee (Item 5) and a total investment of $293K–$769K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.
To open (Item 7)
$293K–$769K
all-in investment range
Franchise fee (Item 5)
$35K
upfront, one-time
Royalty (Item 6)
6.5%
of sales, ongoing
Your figure — cross-check against this brand's Item 19 and current-owner validation.
Royalty you'd pay / yr
$65K
6.5% of sales, before profit
Over a 10-yr term
$650K
royalties alone, excl. ad fund
This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.
Build a real pro-forma for RITA'S ICE-CUSTARD-HAPPINESS with an independent CPALabor record
US Dept. of Labor enforcement · franchisee-level · FY2005–present
Federal investigators have concluded 1 wage case against operators of this system, recovering $5K in back wages for 18 workers, including 1 child-labor case. Some of these cases are recent, not ancient history. These cases name franchisee-owned locations, not the franchisor itself.
Concluded cases
1
Back wages owed
$5K
Employees affected
18
Since 2020
1
1 of these cases involved child-labor violations, covering 2 minors across the system's franchised locations.
Read this carefully. The employers in these cases are individual RITA'S ICE-CUSTARD-HAPPINESS franchisees — separately owned businesses operating under the brand name — not RITA'S ICE-CUSTARD-HAPPINESS itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2023.
Modeled risk
FDD Risk Score · modeled from the public record
Modeled from the public record, this brand looks safer than 80% of systems we score.
Risk percentile
20 / 100
Loan-corroborated
Modeled SBA charge-off
8.6%
Observed SBA charge-off
9.8%
Top drivers: Share financed by high-loss lenders (lowers) · System size (log units) (lowers) · Single-lender dependence (raises) · Item 20 exit rate (lowers). 15+ resolved loans stand behind this estimate. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.
Distress signals
news-sourced · bankruptcies, closures, lawsuits
No recent closures, bankruptcies, or major lawsuits found in the news for RITA'S ICE-CUSTARD-HAPPINESS. That's a good sign — but it reflects news coverage, not a guarantee.
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing RITA'S ICE-CUSTARD-HAPPINESS's numbers, including talking you out of a bad deal.
Talk to an independent CPA before you buy →RITA'S ICE-CUSTARD-HAPPINESS franchise questions, answered from the filings
What percentage of RITA'S ICE-CUSTARD-HAPPINESS franchises closed last year?
In RITA'S ICE-CUSTARD-HAPPINESS's latest FDD Item 20 (fiscal 2023), 15 of 528 franchised outlets left the system — an annualized exit rate of 2.8% — compared with 8.6% across 137 food & dining systems tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.
How much does a RITA'S ICE-CUSTARD-HAPPINESS franchise cost?
Per RITA'S ICE-CUSTARD-HAPPINESS's 2024 FDD, buying in requires an initial franchise fee of $35K (Item 5) and a total initial investment of $293K–$769K (Item 7).
What royalty does RITA'S ICE-CUSTARD-HAPPINESS charge?
RITA'S ICE-CUSTARD-HAPPINESS charges an ongoing royalty of 6.5% of gross sales, per Item 6 of its 2024 FDD.
Does RITA'S ICE-CUSTARD-HAPPINESS disclose earnings (Item 19)?
Yes — RITA'S ICE-CUSTARD-HAPPINESS makes a financial performance representation in Item 19 of its 2024 FDD. Read it closely: franchisors choose which units and which metrics to include.
How often do SBA loans for RITA'S ICE-CUSTARD-HAPPINESS franchises default?
Across 178 SBA-backed loans to RITA'S ICE-CUSTARD-HAPPINESS franchisees since 2002, 8 of the 82 that have resolved were charged off — a 9.8% default rate, versus about 14.8% across all rated franchise brands. This is the lender's-eye view of franchisee failure, drawn from public SBA 7(a)/504 FOIA data and independent of the franchisor's own disclosures.