Verified — real FDD extraction
SBA-eligible · directory code S1648 since 2017
SUPERCUTS
Beauty & Personal Care · independent · est. —
Supercuts is a national chain of walk-in hair salons offering affordable haircuts, trims, and basic styling for men, women, and children. There are no appointments required at most locations, with a focus on speed and value. A franchisee operates a salon, employing licensed stylists and managing scheduling and retail product sales.
SUPERCUTS net unit count declined -20.7% from 2022–2025 per its FDD Item 20.
New to franchising? Start here
A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.
Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:
- Franchise fee — the one-time cost to buy in.
- Royalty — the ongoing cut of your sales you pay the franchisor.
- Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).
The verdict
Proven & steady
Distress
A real track record with an unremarkable region of the ledger: neither the growth nor the exits stand out, for better or worse. The main concern in the record: the system is shrinking.
Exit rate · latest year
7.1%
vs 5.4% across 23 beauty & personal care systems
Cost to open
$186K–$323K
Item 7 total investment range
SBA loan defaults
3.1%
vs 14.8% avg across rated brands
Behind the verdict
the record, factor by factor · Item 20
3-yr trend · Item 20 Table 1
terminations + ceased-ops vs. all exits · Table 3
transfers vs. base · Table 3
actual vs. projected openings · Table 5
Item 19 disclosure + completeness
Systemwide units
2022–2025
Survival record
FDD Item 20 · outlet status by year
In fiscal 2025, 137 of 1,935 franchised outlets left the system — a 7.1% annualized exit rate, vs 5.4% across 23 beauty & personal care systems. Not every exit is a failure — but this is the measurable floor.
Show the outlet tables ↓Hide the evidence ↑
| Status (FTC) | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Outlets at start | 2,407 | 2,270 | 2,077 | 1,938 |
| Opened | 36 | 14 | 10 | 11 |
| Transfers | 115 | 78 | 117 | 55 |
| Terminations | 0 | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 | 108 |
| Ceased — other reasons | 157 | 196 | 145 | 137 |
| Outlets at end | 2,270 | 2,077 | 1,938 | 1,801 |
| Net change | -137 | -193 | -139 | -137 |
The lender's view
SBA 7(a)/504 loan performance · FY1991–present
Banks have made 287 SBA-backed loans to SUPERCUTS franchisees since 1992. Of the 224 that have resolved, 3.1% were charged off (defaulted) rather than paid in full, versus 14.8% across 576 rated brands.
3.1%
7 of 224 resolved defaulted
53.2%
avg. charged-off $ ÷ approved $
1.7%
default rate × loss severity
$404,324
what recent franchisees borrowed
44 mo
approval → charge-off, defaulted loans
13 vs 36
distinct banks — pulling back
Charge-off rate by loan approval year (%)
SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO SUPERCUTS BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL
The owner's side of the deal
FDD × federal loan record
A typical SUPERCUTS buyer since 2020 borrowed $404K through SBA — about $59K a year in debt service. Against the brand's own disclosed median unit revenue of $297K, that is 19.9% of every dollar the store takes in — before rent, payroll, food, or royalty.
Who finances it
Stearns Bank National Association
41.6% of this brand's loans
That lender charges off 12.2% of its loans to other franchise brands, vs 14.8% nationally.
Who buys it
58.1%
first-time franchise owners
The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.
Does experience help here?
−1.9pp
multi-unit vs single-unit owners
Owners of multiple units default at 2.2%; single-unit owners at 4.1%.
Computed from 287 SBA 7(a)/504 loans to SUPERCUTS franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.
What it costs — and what it drags
FDD Items 5–7 · fees, investment, royalty
Buying in means a $40K franchise fee (Item 5) and a total investment of $186K–$323K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.
To open (Item 7)
$186K–$323K
all-in investment range
Franchise fee (Item 5)
$40K
upfront, one-time
Royalty (Item 6)
6%
of sales, ongoing
Your figure — cross-check against this brand's Item 19 and current-owner validation.
Royalty you'd pay / yr
$60K
6% of sales, before profit
Over a 10-yr term
$600K
royalties alone, excl. ad fund
This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.
Build a real pro-forma for SUPERCUTS with an independent CPALabor record
US Dept. of Labor enforcement · franchisee-level · FY2005–present
Federal investigators have concluded 8 wage cases against operators of this system, recovering $22K in back wages for 28 workers. Some of these cases are recent, not ancient history. These cases name franchisee-owned locations, not the franchisor itself.
Concluded cases
8
Back wages owed
$22K
Employees affected
28
Since 2020
1
Read this carefully. The employers in these cases are individual SUPERCUTS franchisees — separately owned businesses operating under the brand name — not SUPERCUTS itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2023.
Modeled risk
FDD Risk Score · modeled from the public record
Modeled from the public record, this brand looks safer than 90% of systems we score.
Risk percentile
10 / 100
Measured
Modeled SBA charge-off
7.1%
Observed SBA charge-off
3.1%
Top drivers: System size (log units) (lowers) · Share financed by high-loss lenders (lowers) · Item 3 litigation (log) (lowers) · Net unit growth (raises). 50+ resolved loans and complete disclosure data — the score is checkable against the brand's observed rate. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.
Distress signals
news-sourced · bankruptcies, closures, lawsuits
CourtListener/RECAP · 27mo ago
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing SUPERCUTS's numbers, including talking you out of a bad deal.
Talk to an independent CPA before you buy →SUPERCUTS franchise questions, answered from the filings
What percentage of SUPERCUTS franchises closed last year?
In SUPERCUTS's latest FDD Item 20 (fiscal 2025), 137 of 1,935 franchised outlets left the system — an annualized exit rate of 7.1% — compared with 5.4% across 23 beauty & personal care systems tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.
How much does a SUPERCUTS franchise cost?
Per SUPERCUTS's 2025 FDD, buying in requires an initial franchise fee of $40K (Item 5) and a total initial investment of $186K–$323K (Item 7).
What royalty does SUPERCUTS charge?
SUPERCUTS charges an ongoing royalty of 6.0% of gross sales, per Item 6 of its 2025 FDD.
Does SUPERCUTS disclose earnings (Item 19)?
Yes — SUPERCUTS makes a financial performance representation in Item 19 of its 2025 FDD, reporting a median unit volume of $297K. Read it closely: franchisors choose which units and which metrics to include.
How often do SBA loans for SUPERCUTS franchises default?
Across 287 SBA-backed loans to SUPERCUTS franchisees since 1992, 7 of the 224 that have resolved were charged off — a 3.1% default rate, versus about 14.8% across all rated franchise brands. This is the lender's-eye view of franchisee failure, drawn from public SBA 7(a)/504 FOIA data and independent of the franchisor's own disclosures.