FRANCHISE·WATCH·DESK

FDD ITEM 20 · FISCAL 2021–2023

Image Studios Item 20: outlets, closures & growth

In its latest FDD Item 20 (fiscal 2023), Image Studios reported 68 franchised outlets at year end. 0 of 37 franchised outlets open at the start of the year left the system — an annualized exit rate of 0.0%— while 31 new outlets opened. Systemwide units moved +176.0% over 2021–2023.

Item 20 · outlet status by yearas filed
Status (FTC)202120222023
Outlets at start232538
Opened61331
Transfers231
Terminations000
Non-renewals000
Reacquired by franchisor000
Ceased — other reasons500
Outlets at end253869
Net change+2+13+31
How the exit count is computedfiscal 2023

0 terminations + 0 non-renewals + 0 ceased (other) = 0 exits ÷ 37 at start = 0.0%

These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (1) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.

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